Privacy Policy

1. Who We Are

This website is operated by Raghurajaji Enterprises Private Limited ("Raghuraja Ji", "we", "us"), a company registered in India with its office at Ground Floor, Property No. 277, Pocket D, Sector 3, Bawana Industrial Area, North West Delhi, Delhi – 110039. Our GSTIN is 07AADCW6921E1ZD.

2. Information We Collect

We only collect what you choose to give us. If you submit the enquiry form, that typically includes:

• Your name and company name
• Email address and phone or WhatsApp number
• City and state
• The service, product category and volume you are enquiring about
• Any details you type into the message field

We do not ask for and do not want financial information, identity document numbers, or passwords through this website. Please do not send them.

3. Why We Use It

Information submitted through this site is used only to:

• Respond to your enquiry and prepare a quotation
• Discuss and, if agreed, carry out packing, labelling, storage or delivery work
• Maintain records required for tax, GST and statutory compliance

We do not sell, rent or trade your information, and we do not use it for unrelated marketing.

4. Who We Share It With

We share information only where it is necessary to do the work or to comply with the law — for example with a transport provider to deliver a consignment, with our accountants or auditors, or with a government authority where we are legally required to do so. We do not share client information with other clients.

5. Cookies & Website Data

This website does not use advertising or tracking cookies. It stores a single item in your browser's session storage to remember that you completed the age verification step, so you are not asked repeatedly during the same visit. That entry is cleared when you close the browser.

The contact page embeds a Google Maps frame. If you interact with that map, Google's own privacy terms apply to that interaction.

6. How Long We Keep It

Enquiry details are kept only as long as needed to deal with the enquiry and, where a business relationship follows, for as long as required for our records and statutory obligations. You may ask us to delete enquiry data that we are not legally required to retain.

7. Security

We take reasonable steps to keep information safe and limit access to those who need it. That said, no method of transmission over the internet is perfectly secure, and we cannot guarantee absolute security of information sent to us online.

8. Children

This website relates to an age-restricted product category and is not directed at anyone under 18. We do not knowingly collect information from minors. If you believe a minor has submitted information to us, contact us and we will remove it.

9. Your Choices

You can ask us what enquiry information we hold about you, ask us to correct it, or ask us to delete it where we are not obliged to keep it. Write to us using the details on our Contact page and we will respond within a reasonable period.

10. Changes To This Policy

We may update this policy from time to time. The revised version will be posted on this page with a new "last updated" date.

11. Contact

Questions about this policy can be sent through our Contact page or to the address listed above.